Nurse Consulting Services
Our consultants are registered nurses or licensed vocational
nurses who have worked as Administrators, Directors of Nurses, or
Quality Assurance nurses. They have at least four years of experience in the
home health care field and have
demonstrated proficiency with state surveys and the JCAHO
accreditation process.
Our confidential nurse consulting services include the following:
Contact
us to arrange your free needs assessment.
Policy and Procedure Development
The
foundation of a company is its polices and
procedures, and Compliance Review Services realizes the importance of this fact.
We keep
up-to-date with the rules and regulations governing home health,
hospice, CBA, CLASS, and other home health programs. Our policies
and procedures, which encompass clinical, administration, human
resources, information management, HIPAA, and organization, have
passed hundreds of state and JCAHO surveys. Our program-specific
policy and procedure manuals include:
- Licensed and Certified Home Health Agency
- Licensed Home Health Agency
- PAS
- PHC
- CBA
- CLASS Program
- Pediatrics
- Psychiatric
- Durable Medical Equipment
- Hospice
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Mock State Surveys
By allowing management to
self-identify and address
problems prior to the state coming in, mock surveys are valuable for
existing agencies and critical for new ones. Our mock state surveys customarily take one to two
RNs one to two days to complete. The mock survey mimics an actual
state survey. An informal exit of all deficient practices is
reviewed by the agency leaders and then a typed report of all
deficiencies is provided to the agency within two business days of
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Chart Reviews
We
provide clinical chart reviews for many agencies in Texas. The
frequency of the reviews is based upon the agency's needs and
can be weekly, monthly, quarterly, or bi-annually. Both
state and federal regulations require agencies to perform quarterly
chart reviews for both active and discharged patients. [back to top]
Quality Assurance Programs Compliance
Review Services can institute a quality assurance program or assist
agencies in setting up and implementing their own program. We can
also generate quality assurance audits and reports. We have successfully
established quality assurance programs for:
- Large corporations (including an internal QA team, survey tools, and documents)
- Small corporations
- Quality Assurance Performance
Improvement
- JCAHO with performance improvement
- Adverse event reporting, investigation, and
reports
- Outcome Based Quality Management (this will be the new CMS requirement when the Conditions of
Participation change in the 2003)
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Staff Competency Evaluations
We have been doing home health aide and
nurse competency evaluations since 1997. Using required tests
and forms, we perform evaluations on site or in our Training
Center, which has a skills lab with multiple stations. We also offer a
6-hour intravenous course that includes skills training on
mannequins with return demonstrations.
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JCAHO Preparation
Compliance Review Services has helped numerous agencies prepare for JCAHO / CHAP accreditation. We conduct on-site JCAHO / CHAP mock surveys. Our successful efforts have included:
- Assisting respiratory departments pass their tri-annual surveys
- Assisting durable medical equipment companies pass their initial and tri-annual surveys
- Setting up numerous agencies (including policies, procedures, forms, staff training, etc.) with four months of tracking to pass their initial JCAHO/ CHAP survey
- Maintaining up-to-date databases on JCAHO / CHAP policies and procedures
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Plans of Correction
We have vast experience in completing plans
of correction for both small and large agencies. Our plans of
correction are accepted by the state the first time they are
submitted. The plans are realistic to meet our clients' needs
and to correct the deficient practice permanently.
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Staff In-Services
Compliance Review Services offers a wide variety of
in-services educational opportunities for agency staff. We also
assist in training new Directors of Nursing and Administrators.
We are a TNA Approved Provider and offer numerous continuing
education courses with contact hours. See our
Training
Center page for a detailed course listing. [back to top]
Problem Resolution
For the day-to-day issues that agencies face, our experienced staff
can offer effective recommendations for problem resolution. Topics
with which we can provide problem resolution assistance include but are not limited to:
- Disciplinary action
- Survey issues
- Compliance issues
- Clinical issues
- Abuse, neglect, and exploitation
- Complaints
- Incidents
- Hiring and firing of employees
- Policies and procedures
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Business Planning Compliance
Review Services helps beginning agencies establish an effective business plan
that has all of the key
elements in place. Areas that we have consulted with our clients on include:
- Budgeting
- Estimated visit projections for Medicare
application
- Business plans
- Liability insurance information
- Incorporation information
- Philosophy and vision of company
- HIPAA compliance
- Setting up an office
- Organizational structure
- Staffing
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Marketing Plan and Package
We work with agencies to identify their market, develop a plan to
penetrate the market, and implement the plan. We also offer a
marketing package, which is an introduction letter, brochure,
and business card, all assembled in a presentation folder.
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